Privacy Policy

1. Who we are

Interior Finishes Kenya (“we”, “our”, “us”) provides interior and exterior design, finishing, flooring, joinery, and related services. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with https://interiorfinisheske.com/ (the “Site”). We act as the data controller under the Kenya Data Protection Act, 2019 (DPA).

Registered/Operating location: Nairobi, Kenya · Email: info@interiorfinisheske.com · Phone: +254 7181 661 13

2. Information we collect

2.1 Information you provide

• Contact details (name, email, phone) when you request a quote, book a site visit, or contact us.
• Project information (location, dimensions, style preferences, budget range, uploaded images/files).
• Communication content (messages, reviews, testimonials).

2.2 Information collected automatically

• Usage data (pages viewed, time on page, referring URLs, clicks) and device data (browser, device type, IP address).
• Approximate location derived from IP (country/region) to help improve relevance and security.

2.3 Cookies and similar technologies

We use cookies, local storage, and tags/pixels to operate the Site, remember preferences, measure performance, and support advertising. See Cookies for details and choices.

3. How we use information

• Provide and improve services (quotes, scheduling, project delivery, customer support).
• Personalize content and recommendations (e.g., showing relevant portfolio items).
• Analytics and measurement (Site performance, content effectiveness, error diagnostics).
• Marketing and advertising, including remarketing via Google Ads/AdSense (with your consent where required).
• Security, fraud prevention, and compliance with legal obligations.

We rely on lawful bases such as consent, performance of a contract, compliance with law, and legitimate interests (e.g., improving and protecting our services).

4. Advertising (Google Ads/AdSense, remarketing)

We display ads and run marketing campaigns using third-party partners such as Google Ads / AdSense. These partners may set cookies and use identifiers to:

• Serve and measure personalized or non-personalized ads.
• Limit ad frequency and combat fraud/abuse.
• Measure conversions from our ads (e.g., when you submit a form after clicking an ad).

Your choices:

• Google Ads settings (opt-out of personalized ads): adssettings.google.com
• About Google ads: policies.google.com/technologies/ads
• Industry opt-out (NAI/DAA, where applicable): optout.networkadvertising.org

If you are in a region requiring consent for advertising cookies, we will display a consent banner and only set such cookies after your consent. You can withdraw consent at any time via the banner’s settings link.

5. Cookies & similar technologies

Types of cookies we may use:

• Strictly necessary: essential for core site features (forms, security).
• Performance/analytics: to understand traffic and improve content (e.g., Google Analytics or privacy-friendly alternatives).
• Functionality: remember preferences (e.g., language, recent items).
• Advertising/remarketing: to show relevant ads and measure campaigns (e.g., Google Ads/AdSense).

Your control: You can manage cookies in your browser (block or delete). Some features may not function without certain cookies. Where required, we will request your consent before setting non-essential cookies.

6. Sharing & disclosures

We do not sell personal data. We share information only with:

• Service providers (hosting, analytics, advertising platforms, CRM/email, payment or invoicing) bound by confidentiality and data-protection obligations.
• Legal/Compliance when required by law, regulation, or to protect rights, safety, or property.
• Business transfers (e.g., merger, acquisition) with appropriate safeguards.

7. Data security & retention

We implement reasonable technical and organizational measures to protect information (access controls, encryption in transit, least-privilege access). No system is 100% secure.

We retain data only as long as necessary for the purposes described above (e.g., while your enquiry is active, for legal retention periods, or to resolve disputes). When data is no longer needed, we securely delete or anonymize it.

8. Your rights (Kenya Data Protection Act, 2019)

Subject to legal limits, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of inaccurate/out-of-date data.
• Object to or restrict certain processing, including direct marketing.
• Withdraw consent at any time where processing relies on consent.
• Lodge a complaint with the Office of the Data Protection Commissioner (ODPC) in Kenya.

To exercise these rights, contact us at info@interiorfinisheske.com. We may need to verify your identity before responding.

9. International transfers

Our providers and servers may be located outside Kenya. When we transfer personal data internationally, we use appropriate safeguards (e.g., contractual protections) to help ensure your data remains protected.

10. Children’s privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us so we can delete it.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your rights:

Interior Finishes Kenya
Nairobi, Kenya
Email: info@interiorfinisheske.com
Phone: +254 7181 661 13

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post updates on this page with a new “Last updated” date.